Microsoft Dynamics 365 - Customer Experience Developer (Remote)

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<div><p><b>Date Posted:</b></p>2026-09-25 <p><b>Country:</b></p>United States of America <p><b>Location:</b></p>US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC <p><b>Position Role Type:</b></p>Remote <p><b>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</b></p>U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. <p><b>Security Clearance Type: </b></p>None/Not Required <p><b>Security Clearance Status: </b></p>Not Required<p></p><p></p><br/><p><b>The Pratt & Whitney Digital Technology </b>team has an exciting<b> remote</b> opportunity available for a highly skilled <b>Dynamics 365 Customer Experience Developer.</b></p><p><br/><br/></p><p><b>What You Will Do:</b></p><br/><p>Ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes and other visual documentation for consumption by both the Digital Technology team and customer stakeholders.</p><br/><p>Ability to clearly articulate and solve problems related to both system and environmental limitations.</p><br/><p>Partnering with our customers to identify, deploy and support packaged and custom-developed solutions that provide capabilities that help achieve P&W operational goals.</p><br/><p>Translating customer requirements into a solution design and implementing using Digital Technology Standard Work.</p><p><br/><br/></p><p><b>Qualifications You Must Have:</b></p><br/><p>- Bachelor’s degree in computer science, Management Information System, Information Technology, or related technical field and 8+ years of hands on hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE); <b>OR</b> an Advanced degree in computer science, Information Technology, Data Science, or a related technical field and 5+ years of hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE).</p><br/><p>- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.</p><p><br/><br/></p><p><b>Required technical expertise: </b></p><br/><p>- JavaScript, C#.NET, VB.NET and/or ASP.NET platforms.</p><br/><p>- Dynamics 365 CRM, PowerPlatform, SQL, SharePoint Online.</p><br/><p>- DevOps and version-controlled solutions (Visual Studio, Jira, GitHub, CRM SDK).</p><br/><p>- Experience with web API.</p><br/><p>- Management of ETL tool to migrate data between environments (e.g., SSIS, KingswaySoft).</p><br/><p>- PowerBI or fundamentals of other data visualization solutions.</p><br/><p>- Demonstrated ability to pick up unfamiliar technology with ease.</p><br/><p>- Effective communication in technical to business alignments.</p><br/><p>- Compile customer data into easily digestible interactive diagrams and reports.</p><p><br/><br/></p><p><b>Learn More & Apply Now:</b></p><br/><p>Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:</p><br/><p><b>Remote:</b></p><br/><p>Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.</p><br/><p>Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.</p><br/><p>* This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.</p><p></p><p></p><p><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></p><p></p>The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<p></p><p></p><p></p>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<p></p><p></p>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<p></p><p></p>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<p></p><p></p>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<p></p><p></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...