Inside Sales Representative - Inbound Leads (Remote)

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Full-Time | Hourly + Incentives

⚠️ Location Requirement:
This is a fully remote role. To be considered, you must permanently reside in one of the following U.S. states:
AZ, CA, CT, FL, IL, IN, KS, MA, MI, ME, NY, NH, OR, AL, GA, TN, TX, LA, MS, NM, NE, SC, VT
Applications from other locations cannot be considered.

Work From Home. Connect With Customers. Create Opportunities.

At Bath Fitter, this isn't your typical call center role—and these aren't cold calls.

Our customers have already shown interest in Bath Fitter through an inquiry, inbound call, or marketing campaign. Your job is to connect with them, build trust, create interest, and get them excited about taking the next step.

If you're energized by people, comfortable with sales, and know how to turn a conversation into an opportunity, you'll fit right in.

What Makes This Role Different
  • No cold calling — you're talking to customers who have already expressed interest
  • Company-provided leads — we give you the opportunities; you turn them into appointments
  • You sell the visit, not the product — your goal is to get the customer excited about meeting with a Bath Fitter Sales Consultant
  • Real conversations matter — listening, connecting and building trust are just as important as hitting your numbers
What You'll Do
  • Handle 100+ daily inbound and outbound interactions
  • Connect with customers by phone and chat
  • Schedule in-home and virtual consultations
  • Follow up with leads and previous opportunities
  • Re-engage customers who didn't move forward the first time
  • Handle objections and help save cancelled appointments
  • Build rapport quickly and create a great customer experience
  • Work across multiple systems while staying organized and accurate
  • Track your activity and performance in CRM tools
What You Bring

You're someone who:

  • Is charismatic, confident and comfortable talking to people
  • Brings consistent energy—even on call #100
  • Knows how to listen, ask questions and have a real conversation
  • Is comfortable with sales, objections and performance goals
  • Can influence without being pushy
  • Is adaptable, organized and open to coaching
  • Has experience in call center, inside sales or a high-volume customer-facing role
What You Get
  • Competitive hourly pay + incentives
  • Evening & weekend shift premiums
  • Medical, Dental & Life Insurance
  • 401K + Profit Sharing
  • Paid Holidays, PTO & Mobile Days
  • Fully remote work
  • Career growth and opportunities to promote from within
Why Bath Fitter?

For more than 40 years, Bath Fitter has been helping homeowners transform their bathrooms across North America and Europe. We're a Great Place to Work® certified company committed to building careers and developing our people.

Location Requirement: This is a fully remote role. You must permanently reside in Quebec, Ontario or British Columbia to be considered.

Ready to Make Every Conversation Count?

If you're great with people, motivated by results, and want a sales role where the customers are already interested—you just have to get them to take the next step—we want to hear from you.


This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.

At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.

#Wiseblatt

#LI-remote

#remote

#LI-JW1

$19.50 / hourly


This posting reflects a current, active opening that we are recruiting to fill. We use AI-enabled tools to support the interview process, including recording and summarizing interviews, and AI is not used to make hiring or selection decisions.

At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.

You can view our full Privacy Policy here

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...