Slate CRM Manager (fully remote)

Other Jobs To Apply

The Coalition for College is seeking a Slate CRM Manager to develop, enhance, and maintain the organization's Slate CRM instance, used for customer relationship management across a variety of constituents including students, college members, and donors. As the administrator of the Coalition's Slate instance, which is used both as a membership CRM and fundraising CRM, the Manager will be the Slate expert within our seven-person team. The successful candidate will have a proven track record working in the Slate CRM, will strive for both creative solutions and accuracy, and will have a passion for improving access to higher education for all students. This position is fully remote and reports to the CEO.

Responsibilities include:

  • Functional, end-to-end ownership and delivery of all organizational business processes carried out in Slate, including (but not limited to):

    • Creating and maintaining accurate and secure organizational records for Coalition members and parents and individual records for diverse constituencies, including students and donors

    • Processing payments for event registrations, annual dues, and donations

    • Delivery of communications campaigns across audiences to support Coalition initiatives

    • Reporting on engagement of constituencies to support member recruitment and retention and donor cultivation, solicitation and stewardship

  • Translating evolving business needs into durable technical implementations that align with organizational goals

  • Building audit and testing processes that ensure the accuracy, consistency, and security of data, reporting, and user experience across Slate

  • Creating and maintaining forms, queries, reports, rules, interactions, populations, events, portals, custom datasets, user access, documentation, and staff training

  • Evaluating existing systems and workflows to identify opportunities for simplification, automation, and performance improvement

  • Supporting assessment of and reporting on organizational programs by ensuring that Slate has appropriate data for analyzing impact

  • Researching and learning emerging technologies and techniques to continuously improve implementation of systems and team workflows

Required skills and experience

  • Bachelor's degree

  • Minimum 5 years experience using and optimizing Slate as an administrator

  • Strategic thinker and self-starter, capable of seeing needs and opportunities and following through to make them happen

  • Problem solver and trouble shooter who can evaluate system performance, identify technical issues, and propose effective solutions, ensuring data integrity and accurate results

  • Analytical and systems thinking with demonstrated ability to assess the requirements of users to identify and propose solutions

  • Strong collaborator and communicator, invested in building relationships to accomplish shared goals

  • Self-motivated and comfortable working independently in a remote-first workplace

Preferred skills and experience

  • Familiarity with college admissions and the application process

  • Familiarity with use of Slate both for admissions and advancement

  • Familiarity and experience with HTML, CSS, and SQL

  • Familiarity with Slate-based and third-party integrations for web measurement and analytics

Salary and benefits

The salary range for this role is $80,000 to $90,000. The final salary offer will be based on the candidate's skills, education, work location and experience.

The Coalition offers a variety of benefits, including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, observed holidays, paid time off, and sick/medical leave.

About the Coalition

The Coalition for College envisions a future where all students have access to a successful, affordable, and transformative college experience. The Coalition is a diverse group of over 150 college and university members, who seek to democratize access to high quality college information that helps students learn about, prepare for, and apply to college, while strengthening resources and tools for students, parents, counselors, and other student supporters. Our members are committed to making college affordable and attainable, including for students from limited-income backgrounds.

Back to blog

Other Jobs To Apply

Principal Industry Advisor - Retail, CPG & Manufacturing

Houston Business Performance Improvement Consultant - 2027

Project Manager Utilities Underground Power

Hedge Fund Liquid Alternative Spclst II

Remote Group Benefits Relationship Consultant

Agency Management Specialist (Remote)

Technical Claim Manager-Design Professionals/Construction

Claim Representative

Client Sales Intern – Kansas City

Manager Tech Ops & Central Publications

United Airlines Reservations Representative (Remote)

Data Person

Demand Generation & ABM Director

TA Operations Coordinator (Contract)

Mental Health Therapist- Remote

Fitness Brand Ambassador

VIP Host, Predictions

Reporter, Transportation & Mobility - Remote

Senior Manager, Conversion [Remote]

Coordinator, Artist & Industry Relations, Part-time

Senior Development Program Manager – Government Services & Solutions

RME Planner

Regional Manager of Finance & Business Support

Site Care Partner/Lead CRA - All US Locations - FSP

Certified Diabetes Patient Educator (Virtual Remote) -West

Field Service Engineer – Remote

Territory Account Manager - U.S. (Remote)

Pricing Coordinator

Technical Project Manager

Sr Legal Counsel, Project Finance

Nerc Compliance Engineer -Open To Texas, Midwest, East Locations

SDR/BDR Remote Opportunity – Join a Growing Sales Team!

Remote Typing Jobs No Experience

Complaints Administrative Assistant - Remote

Remote Tech Sales Executive

Head of Global Account Management

Senior Solutions Engineer

Vice President of US Sales (Remote)

Director of Sales (Remote)

Virtual Assistant & Social Media

Remote Marketing Assistant

Remote File Clerk

Vice President, Customer Experience

Director, Knowledge Graph & Semantics - HYBRID ROLE

Don’t See a Fit? Reach Out Anyway!

Business Development Representative - MENA (Cyprus or Israel)

Senior Manager, Business Development (non-payments), Samsung Wallet

Venmo Commercial Lead

Data Entry Specialist, Remote

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...