Job Description

Job Summary

This is a short-term contract for two months, with the possibility of extension. The research will address a forward-looking industry topic, offering candidates the chance to gain practical experience in an area of growing importance and relevance.

Team Summary

Our cross-functional research team brings together quantitative researchers, qualitative researchers and data analysts, ensuring data-driven insights guide strategic decisions. We collaborate closely with Product, Design, Marketing, and Engineering, using a mix of methodologies to understand user needs from multiple perspectives. Our structured workflows, stakeholder workshops, and centralized knowledge-sharing practices help us integrate research seamlessly into the product development process. Beyond our work, we foster a friendly, collaborative culture in great offices, working on exciting projects that push the boundaries of user experience.

Looking forward to working together!

Responsibilities and Duties

• Lead a diverse research program that strives to understand customer preferences
• Work closely with the product and design teams to build research plans that answer key questions, and provide actionable insights
• Identify the best methods for user research based on stakeholder questions, goals, and timelines
• Partner with quantitative researchers, product analysts, and UAT engineers to ensure that every research initiative is informed by accurate, relevant, and comprehensive data.
• Work cross-functionally with design, product management, engineering, e-commerce, and marketing to communicate results and recommendations

Qualifications and Skills

• Bachelor's or Master's degree in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Marketing or a related field
• 3+ years of professional experience working specifically in a User Experience Researcher role
• Knowledge of qualitative and qualitative UX Research methods (user interviews, usability tests, surveys, lab studies, diary studies, desirability studies, etc.)
• Experience conducting full cycle research (study design, user research recruiting, moderation, analysis, and reporting)
• Strong written and verbal communications skills across all levels of an organization
• Organizational skills with attention to detail and the ability to juggle and prioritize multiple tasks simultaneously
• At least Upper-Intermediate level of spoken and written English

Nice to have

• Experience in quantitative data analysis and statistics
• PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, or a related field
• Portfolio demonstrating past deliverables (e.g. study plans, reports)
• Experience working with survey tools (e.g. Qualtrics, Survey Monkey)
• Experience working with remote user testing tools (e.g. [REDACTED], Dscout, Maze, User Zoom)

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
• Competitive compensation and perks. Annual performance review
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Gig-contract
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
• Medical insurance is provided from day one. Sick leaves and medical leaves are available
• Remote working mode is available within Ukraine only
• Free meals, fruits, and snacks when working in the office.