Job Description:

• Support members’ physical, behavioral, and social health and well-being
• Assist members in finding and maintaining competitive, integrated employment
• Navigate challenging relationships to ensure members receive necessary services
• Perform intake, enrollment, and ongoing assessments
• Develop and maintain Person-Centered Plans
• Monitor and maintain overall service provision
• Partner with members and families to identify needed supports and direct services for health, employment, and independent or community living goals
• Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs
• Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
• Use authorization criteria for appropriate home and community-based services
• Confirm authorized services are provided and members’ needs are met
• Travel to members’ homes in Monroe, McMinn, and Polk County areas

Requirements:

• RN with preference for current Developmental Disabilities Nurses Association certification as CDDN for RNs or DDC for LPNs, as applicable
• Or B.S. in social work, nursing, education, human service, health care profession, or related field
• Or meet federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP or QIDP)
• Or, in lieu of a degree, 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver
• Completion of Personal Outcome Measures Introduction and Assessment Workshop trainings, when using the in-lieu-of-degree pathway
• 2 years of experience in the healthcare industry or an operations-type environment
• Valid driver's license
• Various immunizations and/or associated medical tests may be required
• Digital literacy assessment required
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Ability to work independently with minimal supervision or in a team environment
• Ability to solve problems and manage multiple assignments with critical deadlines
• Strong organizational, interpersonal, oral, and written communication skills
• Ability to manage multiple projects and tasks with an exceptional work ethic
• For routine vehicle operation: valid driver's license, compliant auto insurance, and acceptable motor vehicle record
• Must maintain compliance with the BCBST Driver Safety Program when applicable

Benefits:

• Mileage reimbursement for travel to members’ homes
• Full-time employment
• No on-call schedule
• Employee position with VSHP Volunteer State Health Plan, Inc