Job Description:

• Lead consultative pre-sales architecture for complex customer business and technical requirements
• Create comprehensive blueprints, architectural frameworks, and multi-year transformation journey maps
• Partner with Service Sales, Account Teams, and Deal Acceleration Teams to identify and progress lifecycle selling and transformational deals
• Lead CX RFP/RFI responses as the designated CX Lead Architect
• Articulate the differentiated business value of unified Cisco technology and professional services
• Conduct implementation risk assessments, cost-feasibility modeling, and transformation dependency mapping
• Collaborate with post-sales delivery architects to de-risk execution and ensure contracted solutions are delivered on time and within budget
• Engage senior customer IT/OT decision-makers using vertical industry expertise
• Collaborate with CX Product Management and go-to-market teams to accelerate emerging service offers
• Contribute reusable architectural blueprints and delivery best practices
• Mentor emerging architects and lead architectural transformation workshops

Requirements:

• Bachelor's degree in a technical field or equivalent relevant work experience
• 8+ years of professional experience in technical solutions architecture or engineering
• Expert-level industry certification, such as CCIE or an equivalent credential
• Technical proficiency across at least two major Cisco technology domains
• Track record managing complex, multi-architecture technical engagement lifecycles
• Deep understanding of AI/ML integration within enterprise IT infrastructure
• Ability to translate technical concepts into business-value conversations
• Experience navigating high-stakes RFI/RFP processes for enterprise clients
• Collaborative skills to drive alignment between pre-sales and post-sales teams
• Ability to mentor and guide technical staff on architecture standards and methodology

Benefits:

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, subject to eligibility and continued employment
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation per full calendar year for non-exempt employees
• Flexible vacation time off program with no defined limit for eligible exempt employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward annually
• Additional paid time away for critical or emergency family issues
• Optional 10 paid volunteer days per full calendar year
• Annual bonuses for non-sales roles, subject to Cisco policies
• Performance-based incentive pay for employees on sales plans