Senior Technical Account Executive

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Job Description:

  • Manage the end-to-end sales cycle for mid-market and enterprise prospects, from initial outreach to closing.
  • Conduct deep-dive technical discovery to understand a prospect's data environment, EHR footprint, and product architecture.
  • Independently scope and design technical solutions and integration workflows, reducing the need for Solutions Engineering support in the vast majority of deals.
  • Create and present high-impact technical demonstrations and architectural diagrams tailored to specific customer use cases.
  • Build and maintain a qualified pipeline of prospects within your assigned territory.
  • Collaborate with Product and Engineering teams to provide market feedback and handle rare, highly complex edge-case technical requirements.
  • Develop a deep understanding of the competitive landscape and articulate Redox’s technical superiority in the market.
  • Engage and negotiate with both technical (CTO, VP of Eng) and business (CEO, Procurement) stakeholders.
  • Manage, track, and report on all sales activities and technical scoping documentation within our CRM.
  • Work cross-functionally with Customer Success and Implementation to ensure a seamless transition from "closed-won" to "active-integration."

Requirements:

  • 5+ years of experience in a technical sales, solutions engineering, or account executive role within the SaaS or health-tech industry.
  • Hybrid Technical DNA: Proven ability to lead technical scoping calls and architect integration solutions independently.
  • Healthcare Interoperability Expert: Strong working knowledge of healthcare data standards (HL7 v2, FHIR, CDA, X12) and the EHR landscape (Epic, Cerner, etc.).
  • Demonstrated experience managing complex, consultative sales cycles with a track record of meeting or exceeding quota.
  • Technical fluency in APIs, webhooks, cloud infrastructure (AWS/Azure/GCP), and authentication protocols (OAuth, TLS).
  • Ability to translate developer speak into business value for executive-level decision-makers.
  • Self-starter who thrives in autonomy and is comfortable being the sole technical resource on a deal.
  • Exceptional presentation skills with the ability to whiteboard complex data flows on the fly.
  • Consultative mindset with a passion for solving the plumbing problems of healthcare.
  • Adaptable and solution-oriented, with a bias toward action and hitting milestones.
  • Driven, competitive, and determined to achieve financial success while improving healthcare for patients.
  • Respectful, inclusive, and a team player who raises the bar for the entire Go-To-Market organization.

Benefits:

  • 100% remote first culture (must be based in the US)
  • Unlimited Flexible Time Off
  • 15+ Observed Holidays
  • Rest & R^Charge days (guaranteed a 3-day weekend each month)
  • R^Charge (6 weeks paid sabbatical + stipend)
  • 401k match 50% for up to 8% on Day 1
  • Medical/Dental/Vision Benefits on Day 1
  • HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
  • Paid Parental Leave (16 weeks)
  • Productivity Stipend & Wellness Fund
  • Redox Issued MacBook
  • Virtual and/or in-person Team & Company Events
  • Stock Options
  • Employee Referral Bonus Program
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