Senior Product Manager, Payments

Other Jobs To Apply

The role

We’re hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations.

You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed.

Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most.

What you’ll work on

  • Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes.
  • Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.
  • Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.
  • Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit.
  • Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.
  • Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.

What we’re looking for

  • 7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution.
  • 4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launches is a plus.
  • Strong product judgment. You can make good calls in messy situations and don’t need perfect information to move forward.
  • Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact.
  • Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs.
  • Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation.
  • Clear written and verbal communication in a distributed, async environment.
  • Familiarity with WooCommerce, WordPress, or open-source ecosystems is a plus.

Salary range: $170,000-$240,000 USD.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-Remote

About Automattic 

Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Beeper, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company, an Equal Opportunity employer, and Disability Confident Committed. (Here’s what that might mean for you.) If you need accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups.

You can track your application status and more at MyGreenhouse.

To learn about how we handle your data, please review our Job Applicant & Candidate Privacy Notice and our Privacy Policy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster here. Automattic participates in the E-Verify program in certain locations, as required by law.

Back to blog

Other Jobs To Apply

No Experience Needed Office Clerk

SEO Lead: Programmatic & Local Search, Remote Job

Speech Recognition Data Collector for iOS Devices

Remote Customer Success Manager – Data & Retail Partnerships

[Hiring] Lab Dispatcher @TridentCare

Work From Home (Remote) Data Entry Position - flexible hours and no experience required (Hiring Immediately)

Remote Customer Service Contractor for Fortune 500 Companies

Hiring Flight Attendant

Remote Enrollment Advisor | Transform Lives in Tech

Rustic Pathways Program Leader

Amazon Customer Service - Work From Home $16-$24/hr

Netflix Careers | Latest Movie Reviewer Job Work From Home | Jobsarabi.com

Virtual Visions: Seeking Remote Evening Jobs from Home

American Airlines Reservation Agent (Remote)

Amazon Delivery Driver

Remote Airport Screening & Baggage Systems Consultant

Remote Game Tester — Part-Time, $25/hr, 6–12mo

Netflix House Show Role: "Brett" Ref 1232386824

Flight Attendant (PT & FT openings)

Part Time Remote Data Entry Job (UPS Part Time) – Hiring Now

Part-Time Data Entry Specialist for Teens – Flexible Hours, Skill Development, and Work-from-Home Options at blithequark

Southwest Airlines Part Time Data Entry Jobs @Remote $25/Hour

Care Solutions Personal Advocate

RN Call Center Nurse Per Diem – Remote

Walgreens Data Entry Jobs (Remote) – CAA (Senior Business Analyst)

Experienced Remote Interviewer and Customer Service Representative - Telemed Support and Client Engagement Specialist

Watch Netflix (Tagger): $12-$46

Call Center Agent (PT or FT - 100% Work From Home)

Netflix Customer Service Advisor (Remote)

(USA) Senior Manager, Supply Chain Management - Inventory Flow Optimization - Fresh (Sam's Club)

Remote Utilization Management Associate I

Part-Time Virtual Travel Assistant & Affiliate Recruiter Management (A)

Internal Operations Coordinator- Overnight

Remote Game Tester - Earn up to $500 per game

No Experience Needed - Start Immediately - Work From Home Remote Career – Entry Level | Weekly Pay

Customer Service Representative - Remote & 19 Plus Hourly

\$17/hr Hybrid Customer Service Role

Remote Program Manager, Community Support

AI Coding Evaluation And Training Developer

Production Safety Manager - Remote Southeast (Occupational Health Cal/OSHA)

Chat & Email Support Agent

Customer Onboarding Specialist

Assistant Graphic Designer, Creative Marketing - A&F Co. (Remote)

Junior Dispatcher (Remote) | USA Trucking

Remote Data Entry Specialist – Earn Daily Income with No Investment – Join talentflow Today

Utilization Management Nurse Consultant-Central Time Zone Preferred

Remote Customer Service Representative Needed: Earn 19 Per Hour

Disney Remote Data Entry Jobs In United States

Administrative Assistant (Remote)

Agile Remote Operator, GO-AI

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...