Pharmacy Technician Quality and Medication Management (Remote, PST Hours) <br><br> Job Description <br><br>This role supports clinical pharmacists and care teams by optimizing medication use, improving pharmacy quality metrics, and coordinating care for members in a managed care environment. You will review pharmacy and adherence data, conduct outreach to members and providers, and help implement technology-driven workflows that enhance medication safety, adherence, and overall quality of care. The position operates fully remote within designated states while following Pacific Time business hours.<br><br> Responsibilities <br><br><ul><li>Partner with Clinical Pharmacists to optimize medication use and support closure of pharmacy and quality care gaps.</li><li>Review adherence and pharmacy claims data to identify opportunities for intervention and escalate concerns to Clinical Pharmacists when appropriate.</li><li>Participate in quality improvement initiatives related to medication safety, medication adherence, and operational efficiency.</li><li>Conduct outreach to members, caregivers, pharmacies, and provider offices to facilitate medication reviews, refill coordination, medication synchronization, and adherence interventions.</li><li>Assist with coordination of care between members, pharmacies, providers, and internal care teams to improve medication-related outcomes.</li><li>Update medication lists and document interventions accurately within the Electronic Health Record (EHR) and other applicable systems.</li><li>Identify and escalate medication discrepancies, adherence barriers, and potential medication-related concerns to pharmacists for clinical review.</li><li>Support implementation of new pharmacy technologies and workflows within existing programs and operational processes.</li><li>Assist in developing workflows and processes that translate technology outputs into actionable interventions.</li><li>Support administrative and operational tasks related to pharmacy quality and clinical programs.</li><li>Utilize Microsoft Teams, SharePoint, Excel, and other systems to organize information, track initiatives, and communicate with stakeholders.</li><li>Work closely with Clinical Pharmacists, providers, nurses, care managers, pharmacies, and other internal stakeholders to support patient care initiatives.</li><li>Communicate effectively regarding medication concerns, patient progress, operational issues, and quality initiatives.</li><li>Collaborate with providers and pharmacies to facilitate prescription refills and support adherence-related outreach efforts.</li><li>Maintain professional, timely, and accurate written and verbal communication with internal and external partners.</li><li>Document all outreach, interventions, and communication activities accurately and in a timely manner.</li><li>Maintain confidentiality and comply with all HIPAA and organizational policies and procedures.</li><li>Ensure accuracy and completeness of data entered into EHRs, pharmacy systems, and tracking tools.<br><br><br></li></ul> Essential Skills <br><br><ul><li>Active Pharmacy Technician license.</li><li>23 years of medical assessment experience, or related healthcare experience in a managed care, medical group, or ambulatory pharmacy setting.</li><li>Experience supporting medication adherence and pharmacy quality initiatives.</li><li>Familiarity with pharmacy quality metrics and STAR measures, including medication adherence, statin use in persons with diabetes, and deprescribing measures.</li><li>Strong computer proficiency, including Microsoft Teams, SharePoint, Outlook, and Excel.</li><li>Experience with care coordination and care management activities.</li><li>Ability to manage call volume and conduct structured outreach to members, caregivers, and providers.</li><li>Experience in healthcare environments such as Medicare Advantage or similar managed care programs.</li><li>Strong attention to detail and accuracy in documentation and data entry.</li><li>Ability to maintain confidentiality and adhere to HIPAA and organizational policies.<br><br><br></li></ul> Additional Skills And Qualifications <br><br><ul><li>Ability to provide bilingual support in Spanish.</li><li>Demonstrated knowledge of assessment, health, and functional problems of older adults in a managed care setting.</li><li>Experience working with pharmacy claims data, reporting tools, or population health initiatives.</li><li>Knowledge of Electronic Health Record (EHR) systems and pharmacy software platforms.</li><li>Experience with quality standards and quality improvement initiatives in healthcare.</li><li>or familiarity with Medicare Advantage programs.</li><li>Strong organizational skills and ability to support project coordination across multiple initiatives.<br><br><br></li></ul> Work Environment <br><br>This is a 100% remote position based in the United States, with the primary worksite designated in California and coverage across specific western states. Team members work Monday through Friday, typically from 8:00 a.m. to 5:00 p.m. Pacific Time, aligning with standard business hours. The role involves extensive use of digital tools, including Microsoft Teams, SharePoint, Outlook, Excel, Electronic Health Records (EHRs), and pharmacy software platforms. Work is highly collaborative, involving frequent virtual communication with pharmacists, providers, nurses, care managers, pharmacies, and internal stakeholders. Although the position is remote, some in-office collaboration may occur periodically if the role transitions to a full-time on-site position in the future. The work environment emphasizes data accuracy, confidentiality, and adherence to HIPAA and organizational policies, with a professional yet supportive culture that relies on technology to coordinate care and track quality initiatives.<br><br> Job Type & Location <br><br>This is a Contract position based out of Los Angeles, CA.<br><br> Pay And Benefits <br><br>The pay range for this position is $35.00 - $35.00/hr.<br><br>Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.<br><br>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)<br><br> Job Type & Location <br><br>This is a Contract position based out of Los Angeles, CA.<br><br> Application Deadline <br><br>This position is anticipated to close on Nov 4, 2026.<br><br> Workplace Type <br><br>This is a fully remote position.<br><br> About TEKsystems <br><br>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.<br><br>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.<br><br> About TEKsystems And TEKsystems Global Services <br><br>Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.<br><br>The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.<br><br><strong>San Francisco Fair Chance Ordinance:</strong> Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.<br><br><strong>Massachusetts Lie Detector:</strong> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br><strong>Use of Artificial Intelligence (AI):</strong> We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.