Remote - Medical Assistant - Care Coordinator

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Overview

CareHarmony’s Care Coordinators work comprehensively with providers to deliver value-based care management initiatives for their patients.

CareHarmony is seeking an experienced Medical Assistant (CCMA certified) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients.

Benefits

  • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
  • Consistent schedule - Full-Time Monday – Friday 8am - 4:30pm CST, no weekends, rotational on-call-once per year on average.
  • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!

Responsibilities

  • Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
  • Identify and coordinate community resources with patients that would benefit their care.
  • Provide patient education and health literacy on the management of chronic conditions.
  • Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
  • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
  • Resolve patients\' questions and create an open dialogue to understand needs.
  • Assist/Manage referrals and appointment scheduling.

Qualifications

  • Active CCMA certification
  • Technical aptitude – Microsoft Office Suite
  • Excellent written and verbal communication skills

Nice to have

  • Epic Experience
  • Bilingual

Remote requirements

  • Must have active high-speed Wi-Fi
  • Must have a home office or HIPAA-compliant workspace

Physical requirements

  • This position is sedentary and will require sitting for long periods of time
  • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
  • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Compensation

  • $18/hr-$20/hr
  • Opportunities to pick up OT to increase earnings
#J-18808-Ljbffr Experience: 3 years required
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