Process Assistant , INC1-RDC (Fulfillment & Operations)

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Job ID: 10498300 | Amazon.com Services LLC

The Amazon operations team is looking for Process Assistants with a strong record of achieving results to join the expanding team supporting operations leaders and associates in delivering strong operations results within our fulfillment centers. Process Assistants roles include production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks. Lead Process Assistants will also be responsible for communicating instructions to other associates, motivating them, and keeping their work areas safe.
Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. Our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
Things to know about working in an Amazon Fulfillment Center:
We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.
We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.
You may be asked to work on a secure mezzanine at a height of up to 40 feet, or on powered equipment (forklift, cherry picker, etc.)
You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.
For this role, you will need to be:
At least 18 years old, and authorized to work in the United States
Able to work 40 hours/week, and overtime as required
Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.

Basic Qualifications

- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend and reach
- Work 40 hours/week, and overtime as required

Preferred Qualifications

- 1+ year of leadership experience directly managing others
- 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
- Experience with performance metrics and lean process improvement
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at .

Preferred Qualifications

- 1+ year of leadership experience directly managing others
- 1+ year working in a like environment (manufacturing/distribution/warehousing/retail)
- Experience with performance metrics and lean process improvement
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, NC, FAYETTEVILLE - 22.50 - 22.50 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Common Interview Questions And Answers

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