Primary Responsibilities
Provides individual and group coaching assistance to students using the approved coaching framework, which includes study skills, college success strategies, and subject matter support.
Collaborates with faculty and staff to develop coaching support and programming that will promote successful outcomes for the students in a variety of courses.
Plans, designs, and conducts workshops and programming to provide additional academic coaching for students.
Applies a holistic, solutions-oriented coaching approach to help students identify what they want to achieve, define success measures, and develop the best path toward those goals.
Guides student-centric discussions that empower students to formulate individualized approaches and solutions to their unique academic challenges.
Helps students uncover the root cause of academic issues while providing tools and instruction to help students develop the necessary skills and habits for academic success
Guides students in developing, practicing, and mastering academic tools, skills, and habits that teach students to be accountable for their actions and results.
Researches and analyzes data related to coaching program use that is used to evaluate student outcomes.
Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
Uses technology-based teaching and communication platforms to aid students in the development of competencies.
Documents and maintains records of coaching interactions with students.
Aide students with computer software associated with designated coursework.
Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications

Knowledge, Skills, and Abilities
In-depth knowledge and understanding of the approved coaching model.
Strong understanding, adherence, and promotion of the tenets of competency-based
Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
Possess a high level of self-awareness.
Well organized - conscientious and thorough with detail.
Demonstrated ability to customize coaching and tutoring sessions for learners with a variety of needs and educational backgrounds.
Ability to cultivate trust and safety and show genuine concern for the student’s welfare and future
Ability to self-manage own emotions and not be overpowered by student's emotions
Ability to be centered and present during coaching discussions.
Demonstrated technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.

Minimum Qualifications

• Bachelor’s degree in Mathematics, English, Educational Studies, or a related field.
• At least two years of related experience in teaching, tutoring, academic coaching, or similar work supporting academic learning, study skills, and student success.
• Demonstrated ability to work effectively with students with diverse learning needs and backgrounds.
• Ability to work 20 hours per week during evenings and weekends, including weekday shifts after 5:00 PM local time, minimum four-hour shifts, and at least one four-hour weekend shift.
• The experience requirement may be waived for candidates or incumbents with an advanced degree.

Preferred Qualifications

• Master’s degree.
• Coaching certification.
• Mathematics background through education, teaching, tutoring, academic coaching, or other relevant experience.
• Experience working in a college-level academic coaching center.
• Experience supporting traditional and non-traditional college students, including students with disabilities.
• Experience with distance education and supporting students in online learning environments.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.