Under the direction of an assigned supervisor, perform general clerical work in support of the various sections of the library; check materials in and out of the library; provide general and technical assistance to library patrons.Perform general clerical work such as typing, duplicating, entering information into computer, processing incoming mail and maintaining various files and records; answer telephones and direct callers to appropriate personnel; take and relay messages as appropriate; record and maintain various statistics on library usage.  <br><br>Check out books and other library materials; receive and process returned materials; inspect condition of materials returned; sort incoming books and prepare book carts; renew materials by phone. <br><br>Assist in the processing of library materials; evaluate and maintain orderliness of shelved materials; pull and route materials in need of mending, binding, repairing or discarding; clean and repair materials as directed; glue, re-label or tape books as needed. <br><br>Issue library use cards; explain the policy for the library card; contact patrons with overdue library materials; receive and receipt overdue fines; count and record cash received. <br><br>Provide general and technical assistance to library patrons; instruct and aid patrons in the use of various library equipment; assist patrons in the use of computer indexes; answer reference and directional questions. <br><br>Maintain records of periodical subscriptions; check in new periodicals and prepare for display or introduction to the library collection; route specific periodicals to designated personnel and departments. <br><br>Operate a variety of equipment including a copier, microfilm reader, intercom system, television and library security system.<br><br>Train and provide work direction to student assistants; assist other library personnel as directed. Assist with inventory of library book collection and supplies as assigned. <br><br>Perform related duties as assigned.Any combination equivalent to: graduation from high school and one year of general clerical experience.KNOWLEDGE OF<br>Telephone techniques and etiquette.<br>Operation of standard office equipment including a computer and data entry techniques.<br>Basic record-keeping techniques. Correct English usage, grammar, spelling, punctuation and vocabulary.<br>Oral and written communication skills.<br>Interpersonal skills using tact, patience and courtesy.<br>Basic math.<br><br><br>ABILITY TO<br>Perform a variety of routine clerical duties.<br>Answer phones and greet the public courteously.<br>Make routine math calculations.<br>Operate a computer terminal and enter data.<br>Maintain routine records.<br>Complete work with many interruptions.<br>Understand and follow oral and written instructions.<br>Learn basic library methods, procedures and terminology.<br>Learn to operate a variety of equipment including a intercom system, library security system and a microfilm reader.<br>Learn library classification system.<br>Learn the location of materials in the library.<br>Work cooperatively with others.<br>Communicate effectively both orally and in writing.