BILINGUAL INTERPRETER L4 – 100% REMOTE (MEXICO)

Not all heroes wear capes. Some wear headsets.

Welcome to our League of Interpreter Heroes. Here, your voice is your superpower and every call is a mission. We are seeking Spanish–English Bilingual Interpreters to work 100% remotely from Mexico, collaborating with Kelly through its specialized service for a global leader in language solutions.

If you have ever dreamed of connecting people, saving conversations, and breaking communication barriers, this is your opportunity.

POSITION DESCRIPTION

As an L4 Interpreter, you will serve as the communication bridge in three-way calls between the client, the Limited English Proficient (LEP) individual, and yourself as the interpreter.

Your daily missions may include:

• Assisting in medical emergencies.

• Facilitating communication in sensitive legal situations.

• Supporting emergency calls.

• Helping families complete important applications.

• Intervening in financial or customer service contexts.

You will speak in the first person throughout the entire interpretation session, delivering messages with accuracy, neutrality, and professionalism.

HEROIC RESPONSIBILITIES

• Provide consecutive English–Spanish / Spanish–English interpretation with precision.

• Actively listen and accurately analyze each message.

• Faithfully reproduce content without omissions or additions.

• Maintain strict confidentiality at all times.

• Meet performance metrics and quality standards.

• Follow established operational protocols.

• Handle diverse professional contexts with ethics and composure.

Your code of honor: accuracy, neutrality, and confidentiality.

MODALITY

• 100% Remote

• Various schedules available according to operational demand

REQUIREMENTS

• Fluent in English and Spanish (advanced level)

• High School diploma completed

• Previous customer service or call center experience preferred

• Strong memory and concentration skills

• Active listening and clear communication

• Emotional resilience

• Service-oriented attitude

• Ability to take quick and organized notes (manual or digital)

• Availability to start one week after successfully completing training

TECHNICAL REQUIREMENTS

• Own device: desktop computer, laptop, tablet, or smartphone

• Noise-canceling headset

• Stable high-speed internet connection:

  • Minimum 5 Mbps download

  • Minimum 3–4 Mbps upload

• Private and quiet workspace

• Paper shredder to dispose of handwritten notes taken during calls

Your home becomes your command center.

PAID TRAINING

• Stage 1: Immersive Week + real practice

• Stage 2: Supervised mentorship in real operations

Train like a hero before your first official mission.

WE OFFER

During two 30-day probation periods:

• $11,000 MXN gross monthly salary

Upon successful completion of both probation periods:

• Permanent contract

• $16,500 MXN gross monthly salary starting from the first operational week

Additionally:

• 12 vacation days per year

• 25% vacation bonus

• 15 days of Christmas bonus (aguinaldo) or proportional amount

• Life insurance coverage of $120,000 MXN

• Monthly support bonus of $250 MXN gross for electricity and internet

• Law benefits

• Long-term employment stability

• Meaningful work-from-home opportunity

If you are ready to use your voice as a superpower, turn every call into a successful mission, and become part of a league committed to excellence, apply now.