Why join Oysho

Oysho is part of the Inditex Group and is a lifestyle brand built around wellbeing, movement and confidence, known for quality product and a calm, modern customer experience that builds the Oysho community.

You’ll join a business that moves fast, stays close to customers, and supports growth through ownership, development and internal progression. We’re committed to an inclusive workplace where everyone feels they belong.

About the role

As a Manager, you’ll lead the store with ownership, pace and calm, balancing strong commercial performance with an inclusive team culture and an exceptional customer experience.

This is a fast-paced, detail-driven role where the quality of the customer experience matters, from the visual aesthetic and smooth store journey to expert product knowledge. Many products have a technical design and performance element, so you’ll ensure teams can confidently explain features, fit and function and translate benefits into a personalised experience.

What you will be responsible for

• Owning the store’s end-to-end performance, delivering sales, productivity and profitability through clear priorities and consistent execution.
• Using KPIs and insight to act quickly, adapting plans as trading patterns and priorities shift.
• Driving commercial launches and ensuring merchandising reflects best sellers, trends and customer demand in real time.
• Bringing Oysho’s brand DNA to life by maintaining a calm, modern store environment that is easy to shop, supported by expert product knowledge and consistently customer-ready.
• Ensuring strong operational routines across stock flow and replenishment, stockroom organisation, and store standards.
• Maintaining high standards across security/shrinkage, cash procedures, health & safety, cleanliness, and maintenance follow-up.
• Building an inclusive, motivating culture with clear expectations, regular feedback and consistent performance standards.
• Recruiting inclusively, developing leaders, and building succession plans that create a strong talent pipeline.
• Managing hours budgets and rotas to ensure the right support is in place at the right time.

What we are looking for

We’re looking for a values-led retail leader who thrives in a fast-moving environment and leads through customer connection, strong standards and people development.

You will bring:

• Proven experience leading a fast-paced retail operation.
• Strong commercial confidence and a track record of improving performance through people-led leadership.
• A visible, hands-on leadership style, calm, fair and decisive under pressure.
• Strong operational standards across stock, shrinkage, cash and compliance.
• Strong customer focus and the ability to deliver a supportive, inclusive customer experience.
• A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
• Ownership and integrity: you take responsibility, act early, and build trust through consistent actions.

We welcome applications from leaders with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.

What we offer

• Competitive salary
• 25% employee discount across all Inditex brands
• Uniform allowance
• Pension scheme
• ‘More 4 Less’ benefits platform with a wide range of discounts
• Wellbeing support through our collaboration with Retail Trust
• Strong development opportunities and internal progression within the brand and the wider Inditex Group