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Job Description:

Summary

The Employee Relations Partner is responsible for providing consistent, tactical Employee Relations consultation to Managers and Employees to resolve employee issues and advise on employee conflict resolution, disciplinary action and/or termination. They will conduct Human Resources (HR) related investigations to ensure that employee issues are resolved in adherence to all company policies and procedures and local, state, and federal regulations and manage resolution by providing recommendations to Operational Management and Human Resources Business Partners (HRBPs) as appropriate. They will analyze and interpret data to monitor employee relations trends in order to aid Operations Management in addressing the trends in a proactive and preventative approach. This position will provide guidance and interpretation of policies and procedures to minimize the company's legal liability.

Essential Functions

• Conduct and participate in all phases of local HR investigations, developing investigation plans, conducting fair, neutral, and timely investigations in accordance with company policies and procedures and federal/state regulations. Oversee daily administration of reported concerns within ServiceNow and Navex case management systems.
• Manage employee relations matters by providing supervisors and managers with policy interpretation regarding conflict resolutions, disciplinary actions, and termination procedures.
• Partner with Operational Management/Business HR/ Labor Relations/Legal Teams and other SMEs to create solutions to complex Employee Relations situations.
• Ensure the delivery of high-quality Human Resources support for the company through performance management, mitigating risk in legal compliance, administration of relevant clauses/provisions within union Collective Bargaining Agreements (as applicable), employee communication, and collaboration with COEs.

Additional Responsibilities

• Performs other duties as assigned.
• Maintains knowledge of legal requirements and employment legislation within region.
• Travel as needed to company sites within supported region.

Skills and Abilities

• Ability to conduct sensitive investigations and identify violations of federal, state and local regulations and/or violations of company policies and procedures., Required
• Strong organizational, analytical, and negotiation skills., Required
• Strong conflict resolution skills and ability to remain impartial during investigations., Required
• Strong oral and written communications skills., Required
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required
• Ability to handle confidential information appropriately., Required
• Ability to work independently with minimal supervision., Required
• Ability to upskill and train on technology and functional aspects of case management systems., Required
• Ability to work independently with minimal supervision., Required
• Flexibility to operate and self-driven to excel in a fast-paced environment., Required
• Capable of multi-tasking, highly organized, with excellent time management skills., Required
• Detail oriented with excellent follow-up practices., Required

Qualifications

• Bachelor's Degree in in human resources, organizational management, law or equivalent major; or, additional four (4) years of required experience, Required
• Five (5) years or more in in HR compliance, HR generalist or employee relations, Required
• Proficiency in MS Office suite. Intermediate, Required
• Knowledge of federal, state, and local employment laws and regulations. Intermediate, Required
• Bilingual (English/Spanish) a plus

Travel

0-10%

Job Category

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

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