Area Loss Prevention Manager (Boston) - remote w/ Travel

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Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence<br><br><strong>Responsibilities<br><br></strong><strong>Profit Maximization <br><br></strong><ul><li>Achieve area sales and profit goals.</li><li>Drive shrink reduction and protect company assets</li><li>Detect, investigate and resolve internal and external fraudulent activity and inaccuracies.</li><li>Collaborate with business partners to solve problems and drive results.<br><br></li></ul><strong>Operational Execution<br><br></strong><ul><li>Validate store execution of Loss Prevention programs and partner to resolve opportunities.</li><li>Support the effective rollout of Loss Prevention initiatives.</li><li>Develop and maintain knowledge of Loss Prevention industry and practices.</li><li>Is a subject matter expert in company policies and operational processes and their impact on the business.<br><br></li></ul><strong>Talent Optimization<br><br></strong><ul><li>Attract high quality talent and support partners with the development of store teams.</li><li>Train, model and coach store teams on Loss Prevention and Safety programs.</li><li>Champion a culture of integrity, trust, and support.</li><li>Promote organizational initiatives and align team with vision and purpose.<br><br></li></ul><strong>Customer Experience<br><br></strong><ul><li>Ensure stores are safe and secure.</li><li>Build and develop effective partnerships with internal and external customers.</li><li>Support internal customer needs with a sense of urgency.</li><li>Protect and prioritize an in-stock, priced-right and helpful Shopping Experience.<br><br></li></ul><strong>Success Drivers:<br><br></strong><strong>Drive for Results<br><br></strong><ul><li>Uses data to set priorities and translates goals into action plans</li><li>Consistently pushes self and others for results; eliminates roadblocks</li><li>Manages internal and external communications<br><br></li></ul><strong>Building High Performance Teams<br><br></strong><ul><li>Supports the attraction and retention of the right talent</li><li>Trains, coaches and provides feedback</li><li>Develops team and positions them for growth<br><br></li></ul><strong>Customer Focus<br><br></strong><ul><li>Acts with customers in mind</li><li>Understands and teaches how operational execution directly affects the customer experience</li><li>Establishes and maintains relationships with customers and Associates through respectful and effective communication</li><li>Is dedicated to meeting the expectations and requirements of internal and external customers<br><br></li></ul><strong>Managing Vision and Purpose<br><br></strong><ul><li>Makes the company vision sharable by everyone </li><li>Can inspire and motivate entire units </li><li> Is forward-looking and talks beyond today<br><br></li></ul><strong>Interpersonal Savvy<br><br></strong><ul><li>Relates well to all kinds of people inside and outside of the organization</li><li>Builds constructive and effective relationships </li><li>Builds appropriate rapport<br><br></li></ul><strong>Planning and Priority Setting<br><br></strong><ul><li>Quickly zeros in on the critical few and puts the trivial many aside</li><li>Spends time and the time of others on what is important</li><li>Sets objectives and goals and translates into concrete steps for action<br><br></li></ul>The anticipated salary range for this position is $87,600– $131,500 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.<br><br><strong>RequirementsQualifications<br><br></strong><strong>Experience<br><br></strong><ul><li>Minimum of five years’ experience in Loss Prevention and multi-unit leadership<br><br></li></ul><strong>Education<br><br></strong><ul><li>Bachelors/Associates Degree preferred or High School graduate/Equivalent, Wicklander-Zulawski interviewing certification preferred.<br><br></li></ul><strong>Physical Requirements<br><br></strong><ul><li>Ability to communicate with customers and associates.</li><li>Requires travel over a large geographical area and standing and moving for an entire shift.<br><br></li></ul><strong>Availability<br><br></strong><ul><li>Ability to work a flexible schedule, including evenings, overnight shifts and weekends as necessary to meet the needs of the business. </li><li>Regular travel is required.</li><li>Regular attendance is an essential function of the job</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...