Amazon/Noon Virtual Assistant - Seller Central Expert

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We are seeking a results-driven Amazon & Noon Virtual Assistant to manage our e-commerce operations in the UAE and KSA markets. You will be responsible for the end-to-end management of our Seller Central accounts, ensuring our products are visible, competitive, and highly rated. This role requires a deep understanding of the local Middle Eastern e-commerce landscape, including seasonal trends like Ramadan and White Friday.

Key Responsibilities:

  • Listing Optimization: Create and manage high-converting product listings on Amazon.ae and Noon.com, including SEO-optimized titles, bullet points, and A+ Content.

  • Account Health Monitoring: Maintain 100% account health by managing customer feedback, resolving IP claims, and ensuring timely responses to buyer messages.

  • Inventory Management: Monitor stock levels for FBA (Fulfillment by Amazon) and Noon FBN (Fulfilled by Noon) to prevent out-of-stock scenarios.

  • PPC & Advertising: Launch and optimize sponsored product campaigns to drive traffic while maintaining a healthy ACOS (Advertising Cost of Sales).

  • Price Monitoring: Use repricing tools to stay competitive in the Buy Box against other sellers.

  • Shipment Creation: Coordinate the logistics of sending stock to Amazon/Noon warehouses, including labeling and booking appointments.

Requirements:

  • Experience: 2+ years of proven experience managing Amazon Seller Central (Global or UAE) and Noon Seller Lab.

  • Market Knowledge: Familiarity with UAE VAT requirements for e-commerce and local shipping couriers.

  • Language: Professional English is required. Arabic (written) is a major advantage for localizing listings and responding to regional customers.

  • Education: Degree in Marketing, Business, or IT is preferred.

Technical Requirements:

  • Amazon Tools: Proficiency in Helium 10, Jungle Scout, or Viral Launch for keyword research and product tracking.

  • Noon Tools: Mastery of the Noon Seller Lab dashboard and NIS (New Item Setup) files.

  • Design: Basic Canva or Photoshop skills to create or edit product images and infographics.

  • Excel: Intermediate to advanced Excel skills for data analysis and bulk flat-file uplo.

Work Details:

  • Location: 100% Remote (Preference for candidates available during UAE business hours).

  • Schedule: Full-time or Part-time (Flexible hours possible).

  • Compensation: Monthly Base Salary + Performance Bonuses based on sales growth and account health.

  • Contract: Freelance or Full-time remote contract.

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