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Verizon Remote Outbound Sales Agent Job Opportunity


Join Our Team!


Position: Outbound Sales Agent


We are on the lookout for Motivated Sales Agents to join our team! This is an exciting opportunity where you will connect with customers interested in telecommunications services for their home. Your mission? To close the sale for internet, TV, and mobile phone service.


Key Responsibilities

  • Engage with potential customers to discuss their internet, tv, and mobile phone needs.
  • Identify opportunities to cross-sell additional services.
  • Educate customers on the added benefits of bundling their home and mobile services with 1 provider.
  • Maintain a positive, customer-focused attitude throughout all interactions.
  • Achieve or exceed sales targets while ensuring top-notch customer satisfaction.
  • Accurately document customer interactions and sales in our company database.


Hours of Operation

  • 10:00am – 6:30pm EST Monday-Friday
  • Days off – Saturday and Sunday
  • Schedule adherence is an imperative aspect of our business operations


Qualifications

  • Experience: At least 90 days of tele-sales experience required. Experience in telecommunications or technology is highly desirable.
  • Education: High school diploma or equivalent required.
  • Skills: Strong communication skills with the ability to clearly explain product benefits and effectively handle customer objections. Knowledge of home internet and tv service options is desirable.
  • Work Ethic: Self-motivated with a strong commitment to achieving sales goals. Willingness to work up to 40 hours per week, with overtime options available.
  • Comfortable working with technology and learning new systems.
  • Excellent organizational skills and attention to detail.
  • Distraction free environment.
  • Positive attitude, self-motivated, and team player.
  • High school diploma or equivalent.
  • 1+ years of experience in outbound sales, telemarketing, or related customer-facing roles preferred.
  • Excellent communication and interpersonal skills with a persuasive, positive attitude.
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Proficient with CRM systems and basic computer applications (MS Office, email, etc.).


What We Offer

  • Competitive base salary of up to $15/hour (base + commission) Commissions are uncapped!
  • Supplemental health insurance.
  • PTO
  • Comprehensive training and ongoing support.
  • Opportunities for career growth.
  • Fun and energetic work environment.


Equipment and technical requirements:

· High speed internet

· Ethernet cord must be hardwired into router/modem

· USB headset with volume control, mute-button, and microphone

· Webcam

· Ram 8GB minimum

· Hard Disk 10GB free

· Internet speed – 50 MBPS download and 10 MBPS upload required


Omni Direct Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Company Description

Omni Direct Solutions runs customer care and sales programs for well-known fortune 500 brands. Our teams are 100% remote, our schedules bend around real life, and our supervisors almost all started on the phones! Apply TODAY!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...