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Job Description:

Fulfillment Specialist – Full Time

Now Hiring up to $22.75 / hour

Your Opportunity:

As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, you’ll be empowered to build, grow, and advance your skills - while contributing to the success of our team.

Why you’ll love working here:

Across all Chewy roles and locations, you’ll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.

We offer the following benefits for our Team Members:

  • 20% Chewy.com Discount

  • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)

  • Life and Disability Insurance

  • 401(k) with company matching

  • Wellness benefits through Wellbeing @Chewy

  • Employee Assistance Program (EAP)

  • Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year

  • Subsidized child, adult, and pet backup care through Care.com

  • Discounts on many items through the LifeMart Discount platform

  • The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday!

  • Opportunity for wage increases starting after 3-months of service

  • Referral Bonuses - $500 per referral

What you’ll do:

We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers – and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including:

  • Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc.

  • Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate.

  • Crafting accurate shipping documentation for domestic shipments.

  • Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment to receive or transport product to storage and staging locations.

What you’ll need:

  • Must be at least 18 years old.

  • This role requires the ability to read, write, and speak English in order to understand and follow safety procedures, interpret work instructions, complete required documentation, and communicate effectively with team members.

  • Understand and adhere to our safety guidelines and procedures.

  • Willing to be trained on PIT equipment—e.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc.

Physical job requirements:

  • Walk up to 2 miles per shift.

  • Frequently lift up to 50 pounds.

  • Frequently lift up to 70 pounds using an optional team lift.

  • Rarely lift greater than 70+ pounds using a team lift.

  • Stand, push, pull, carry, squat, and kneel.

  • Climb up and down stairs (where applicable).

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...