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Date Last Edited: 10/12/2026 11:35:30 AM

Job Summary
The Senior Manager, IT Program Management Office (PMO) provides leadership to the IT PMO function, establishing, overseeing, and advancing programs. project management practices, governance frameworks, methodologies, performance measures, and reporting standards across the enterprise technology portfolio. This role guides portfolio-level oversight and visibility into priorities, dependencies, and risks. This role evaluates opportunities for process improvement and automation, guiding implementation and ensuring alignment with enterprise standards and governance.

Essential Functions

• Lead the IT Program Management Office (PMO) by developing and maintaining project management standards, methodologies, templates, and governance practices that enable consistent execution and oversight of technology programs and projects
• Partner with stakeholders and leaders to define roadmaps, priorities, and delivery expectations for initiatives spanning multiple teams, systems, and business areas to achieve project milestones, budget commitments, and business objectives
• Lead portfolio capacity planning, resource forecasting, and prioritization activities to optimize program delivery, balance organizational demand, and support achievement of strategic objectives
• Establish and monitor project management metrics, governance reviews, quality standards, documentation requirements, and performance measures that support effective decision-making, measure process improvements, and drive project delivery
• Oversee a portfolio of large and complex technology initiatives, including dependencies, risks, resource constraints, and execution trends across multiple technology projects to drive visibility and improve delivery performance
• Consolidate and analyze portfolio, program, financial, and performance data and present actionable insights that support executive decision-making and investment prioritization
• Provide proactive visibility into key milestones, dependencies, risks, resource constraints, and delivery tradeoffs, enabling timely decision-making and issue resolution to keeps complex initiatives on track
• Identify opportunities to integrate AI and automation across the software development lifecycle, guiding implementation from individual experimentation to repeatable practices
• Partner with Security, Legal, Engineering, and other stakeholders to guide implementation of AI tools and emerging technologies to ensure introduction with appropriate standards and guardrails
• Provide guidance, training, mentoring, and consultation by mentoring project managers, promoting adoption of standards, and improving project and program management capabilities across the organization
• Comply with Company and department policies and standards; performs other duties as assigned

People Management

• Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
• Ensures direct reports are aware of and follow ethical business practices and Company's Code of Conduct to maintain a supportive and productive working environment.

Minimum Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business, or related field;
• 8 years of project management, program management, PMO, or related experience
• 3 years of leadership or people management experience

Preferred Requirements

• Project Management Professional (PMP), Agile, Scrum, or related project management certification preferred

Skills and Abilities

• Proven experience leading complex technical initiatives across multiple engineering and product teams
• Strong understanding of software development, technical dependencies, release management, and engineering planning with the ability to lead complex, cross-functional IT initiatives
• Familiarity with AI and automation, including a practical understanding of how to integrate into engineering workflows
• Excellent communication skills to influence stakeholders of all levels and present complex technical information effectively
• Strong judgement to challenge priorities, assumptions, and timelines constructively
• Proven experience improving how organizations operate without introducing unnecessary overhead

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Bend Rarely
• Complete Tasks in a Noisy Environment Rarely
• Feeling/Grasping/Handling Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely

Working Environment

• Hazards Occasionally

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
• Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.

Travel Requirements

• This position requires occasional travel (up to 10%)

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.