Specialist, Events & Programs (CCL)

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The Specialist, Event Planning leads the planning-site delivery, and post‐event analysis of premium events supporting the Travel Agent distribution channel and Sales Leadership teams at Carnival Cruise Line. This role is responsible for designing and delivering elevated, high‐visibility event experiences that strengthen brand affinity, enhance product knowledge, and drive engagement across the travel agent community. Programs and events vary annually and may include galas, exclusive executive‐level meetings, curated VIP experiences, partner conferences, inaugural ship events, familiarization cruises, and shipboard event programming (eg, ship tours & seminars at sea). The specialist typically manages 50+ programs and events each year, ensuring each initiative aligns with business objectives, delivers operational excellence, and reflects Carnival's brand standards. Essential Functions Support program planning and execution for assigned trade sales programs and event experiences. Assist in developing project plans and coordinating event activities to ensure smooth delivery. Responsibilities include scheduling, managing food and beverage approvals, organizing event agendas, and coordinating giveaways and promotional items, including vendor communication, shipping, and fulfillment under established guidelines. Develop full presentations for events. Work with senior executives to gather content, modify and version as necessary for various audience groups at in‐person or virtual events/programs. Understand business operations adequately to write presentation content for various guest speakers. Support Manager with sourcing hotels/venues and other vendors (for Shoreside events) and Shipboard teams (for Shipboard events) for all event elements including A/V, Banquet, F&B, rooms, collateral, transportation, restaurants, entertainment, high‐end gifting experiences and others as necessary. Work with Manager to develop and finalize contract between vendor and Carnival. Handle all advance preparation and on‐site event logistics for shipboard and/or hotel planning including communications, scheduling, and event mechanics; Lead the planning and execution of Trade Sales attendance at events throughout the year. Track and manage individual event expenses. Work alongside Manager on budget documents and optimize expenses within budget to deliver high‐quality, impactful events. Manage end‐to‐end communications process with invited participants for events under Specialist's portfolio. Includes oversight of invitation, RSVP, pre‐event, and post‐event communications. Lead on‐site event/program execution for Specialist portfolio. Manage all vendors and support program components and that all content is delivered to the audience as planned in the project plan. Knowledge, Skills & Abilities Scope: Oversees a large portfolio of trade‐focused programs and events, managing every phase through onsite execution and post‐program evaluation. Partners closely with Sales, Trade Marketing, Shipboard Operations, Creative Services, and external vendors to design high‐impact experiences that educate and engage the travel agent community. Responsibilities span project management, venue selection, budget tracking, presentation development, communications, and logistics. Works autonomously to deliver multiple concurrent programs in fast‐paced environments and ensures alignment with broader organizational goals and leadership expectations. Problem Solving: Must apply strong critical thinking and support decision‐making across diverse operational challenges. Must balance tight timelines, shifting priorities, and varying stakeholder needs while ensuring flawless program delivery. Must anticipate risks, evaluate multiple solutions, adapt quickly to changing circumstances, and maintain high attention to detail under pressure. Impact: Plays a significant role in the effectiveness of Carnival's trade engagement strategy and the company's relationship with travel partners. High‐quality events and programs strengthen brand perception, improve product understanding, and drive greater sales performance across the distribution channel. Contributes to business growth, improved agent advocacy, and stronger alignment between Carnival and its travel partners. Leadership: Not a direct people manager, but provides leadership through cross‐functional coordination, vendor management, and influence across internal teams and stakeholders. Demonstrates clear communication, structured project planning, proactive risk management, and the ability to represent the organization professionally in front of high‐profile partners and executives. Drives innovation by recommending new program ideas, optimizing workflows, and continuously improving the trade event experience. Qualifications 3+ years of experience in marketing, trade shows, event planning, or related field. Cruise industry and/or hotel experience preferred. Bachelor's Degree in Marketing, Communications, Hospitality, or Business. Associate's Degree considered with additional years of experience. Excellent skills in MS PowerPoint and MS Word, proficient in MS Excel. Experience working with sales teams valuable. Experience with virtual events and presentation content development valuable. Proven experience in leading planning through execution stages of large‐scale events and programs. Strong project management skills. Creative and innovative thinker. Highly detail oriented. Must manage multiple concurrent demanding projects. Comfortable working with senior executives in fast‐paced environments. Excellent verbal and written communication skills. Passion for success with willingness to learn. Ability to make sound decisions amid conflicting demands. Mandates Travel: 25‐50% shipboard travel likely. Work Conditions: May be required beyond normal business hours or on weekends to support business needs, projects, or operations. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. This position is classified as in‐office. Must work from the designated Carnival office in South Florida Monday‐Thursday each week; may work from home on Fridays. Must be located in or willing to relocate to the Miami/Ft. Lauderdale area. Benefits Health Benefits: Cost‐effective medical, dental and vision plans Employee Assistance Program and other mental health resources Company‐paid term life insurance and disability coverage Financial Benefits: 401(k) plan with company match Employee Stock Purchase plan Paid Time Off Holidays – Employees receive 8 mandatory holidays plus 2 floating holidays. Vacation – 14 days/year for managers and below, 19 days/year for directors and above, prorated for part‐time. Sick time – 80 hours/year for full‐time employees, prorated for part‐time. Other Benefits Complementary stand‐by cruises, employee discounts on cruises, special rates for family and friends Learning and development resources including tuition reimbursement On‐site fitness center at Miami campus Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. It does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Experience: 3 years required
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