Note: The job is a remote job and is open to candidates in USA. Figma is hiring a researcher for its Rapid Research program, partnering with product teams to clarify problems, test ideas, and guide product decisions. The role conducts focused research sprints, turns findings into actionable recommendations, and supports teams across rotating product areas.

Responsibilities

• Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
• Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
• Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
• Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
• Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
• Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
• Experiment with tools, templates, and workflows to make research faster and sharper

Skills

• 7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
• Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
• Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in
• Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward
• A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale
• Proficiency in designing and prototyping, ideally within the Figma suite of tools
• Familiarity with researching design tools, developer tools, creative software, or other products people use to build things
• A background in product design, product management, or engineering
• Ability to combine product analytics with qualitative research to inform recommendations

Benefits

• Equity
• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws
• Exempt employees are eligible for employer-provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval.
• Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts.
• An annual bonus plan for eligible non-sales roles

Company Overview

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