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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Named Account Executive - Justice & Public Safety

State & Local Government | Multi-State Territory

About the Role

Salesforce is expanding its investment in Justice & Public Safety (JPS), and we are seeking a motivated, entrepreneurial Account Executive to help establish and grow our presence across a multi-state territory.

This is a new business development ("hunter") role focused on building relationships, developing market opportunities, and helping courts, law enforcement agencies, and other justice and public safety organizations modernize the way they operate and serve their communities.

We are looking for someone who understands the unique challenges facing justice and public safety organizations and can translate that understanding into meaningful technology solutions. The ideal candidate may be an experienced technology seller with an established network in the JPS market or a former justice and public safety professional with deep operational knowledge, strong relationships, and an interest in transitioning into technology sales.

The Justice & Public Safety technology market is ready for a new generation of solutions. For decades, many agencies have relied on rigid, legacy case management systems from a relatively small group of entrenched vendors. These systems often limit flexibility, create fragmented information environments, and require agencies to adapt their operations to the constraints of their technology.

Salesforce is bringing an entirely different level of technological capability to this market. Built on a modern enterprise cloud platform, our solutions offer truly configurable workflows, connected data, intelligent automation, advanced analytics, and modern user experiences that represent a significant departure from traditional justice and public safety software.

This is an opportunity to help introduce a new technology alternative to a market that has historically had limited choices. Our expanding portfolio includes established Salesforce capabilities such as MuleSoft, Tableau, Slack, and the Salesforce Platform, alongside emerging court and justice case management solutions.

Key Responsibilities:

Territory Development & Business Growth

• Develop and execute a strategic business development plan across an assigned multi-state territory, with an emphasis on creating new opportunities and establishing Salesforce's presence in the JPS market.
• Identify and prioritize courts, law enforcement agencies, sheriff's offices, prosecutors, public defenders, corrections organizations, and other justice and public safety entities with meaningful purchasing authority and modernization needs.
• Build a sustainable pipeline through proactive outreach, industry relationships, referrals, conferences, and targeted engagement with agency leadership.
• Develop relationships with key stakeholders, including judges, court administrators, elected officials, sheriffs, police chiefs, prosecutors, CIOs, and government executives.
• Navigate complex government procurement, budgeting, funding, and decision-making processes.

Industry Expertise & Consultative Selling

• Develop a strong understanding of agency operations, existing technology environments, operational challenges, and opportunities for improvement.
• Engage customers in conversations about business outcomes rather than simply presenting software features.
• Help agencies envision how modern technology can reduce manual work, improve coordination, connect information across departments, and enhance public service delivery.
• Identify opportunities to deliver immediate value through Salesforce's established capabilities, including MuleSoft, Tableau, Slack, and the Salesforce Platform, while cultivating longer-term opportunities for broader transformation.
• Understand the competitive landscape, including established court, law enforcement, and public safety technology providers, and effectively articulate Salesforce's differentiated approach.
• Serve as a trusted advisor by connecting technology capabilities to the practical realities of government operations.

Collaboration & Market Development

• Partner closely with Salesforce solution engineers, industry specialists, product teams, implementation partners, and leadership to develop compelling customer solutions.
• Collaborate with Salesforce's Justice & Public Safety strategy and product teams to share market feedback, identify emerging requirements, and help shape future opportunities.
• Coordinate customer discovery sessions, operational assessments, demonstrations, and executive presentations.
• Contribute to the development of repeatable sales approaches, industry use cases, customer success stories, and go-to-market strategies.
• Maintain accurate pipeline, account planning, and forecast information while managing opportunities from initial engagement through contract execution.

Required Qualifications

• Demonstrated experience in enterprise technology sales, justice and public safety operations, government leadership, or a combination of these disciplines.
• Strong understanding of the justice and public safety market, including agency operations, organizational structures, stakeholders, and purchasing considerations.
• Demonstrated ability to establish relationships, influence decision-makers, identify opportunities, and communicate compelling business value.
• Entrepreneurial mindset with a willingness to develop a territory, prospect into new organizations, and build opportunities where no established sales pipeline exists.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Ability to work collaboratively across technical, industry, sales, and executive teams.
• Comfort navigating long, complex sales cycles involving multiple stakeholders.
• Ability to travel regularly within the assigned territory.
• Residence within the assigned territory required.

Preferred Qualifications

• 7-10+ years of relevant professional experience, including enterprise software sales, public sector business development, or operational leadership in justice and public safety.
• Proven success selling technology solutions to state or local government agencies, particularly courts, law enforcement, corrections, or related justice organizations.
• Established professional relationships within the justice and public safety community.
• Experience with court case management systems, law enforcement technology, records management, data integration, analytics, or government modernization initiatives.
• Prior experience at a justice and public safety technology provider, such as Tyler Technologies, or another organization serving this market.
• Alternatively, previous professional experience as a court administrator, judge, prosecutor, law enforcement officer, corrections leader, or other justice and public safety professional with strong business development aptitude.
• Familiarity with Salesforce, enterprise SaaS platforms, government procurement, and public sector technology implementation.

What Success Looks Like

Success in this role requires more than managing existing customer relationships. The successful candidate will establish credibility within the justice and public safety community, build a network of trusted agency relationships, identify meaningful opportunities for modernization, and create a sustainable pipeline for Salesforce's growing JPS business.

We are looking for someone who is excited about helping Salesforce challenge the status quo in a market ready for a new generation of technology-someone who sees the opportunity to build a business while introducing courts and public safety agencies to capabilities and possibilities that traditional systems have struggled to deliver.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $141,550 - $189,350 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $155,700 - $208,300 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.