Job Description:

• Define user-centered discovery, activation, and monetization experiences across product journeys, upgrade flows, pricing surfaces, and lifecycle touchpoints
• Work from concept to production, delivering UX, visual design, and prototypes
• Use behavioral data, funnel metrics, experiment results, and user signals to inform design decisions
• Design and lead experiments across acquisition, activation, and expansion funnels
• Establish reusable growth patterns in Mural’s design system
• Partner with engineers on accurate, high-quality implementation
• Directly manage one to three designers through 1:1s, goal-setting, feedback, and career support
• Balance individual-contributor design work with people leadership
• Mentor designers working on growth-adjacent surfaces
• Lead workshops and working sessions on pricing, packaging, onboarding, and upgrade opportunities
• Collaborate with product, research, and data science to define success metrics, shape hypotheses, and interpret outcomes
• Advocate for user trust as a growth asset
• Share growth approaches with design peers through critique and collaboration
• Contribute to design excellence where growth and monetization intersect with core product experiences

Requirements:

• 5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products
• 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments
• Track record of leading growth, monetization, or conversion-focused design work
• Experience designing in-product discovery, onboarding, sign-up, or activation flows
• Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics
• Exceptional visual and interaction design craft, including spacing, motion, hierarchy, and clarity
• Ability to design within systems and understand how decisions cascade across surfaces and journeys
• Experience mentoring or leading other designers
• Strong communication skills
• Comfort working in fast-moving, experiment-driven environments
• Curiosity and proactive problem solving, including exploring edge cases and anticipating constraints
• Empathy for first-time users and sensitivity to trust, motivation, and cognitive load
• Experience with pricing architecture, packaging strategy, or monetization model design is a plus
• Experience mapping and designing activation journeys is a plus
• Hands-on experience using AI-assisted tools and vibe coding is a plus
• Background in organic acquisition or activation funnels at scale is a plus
• Familiarity with AI-assisted experiences or contextual intelligence in growth flows is a plus
• Experience working with data science teams on experimentation frameworks or causal inference is a plus
• Portfolio link required
• Legal authorization to work in the country of residence required

Benefits:

• Compensation offered based on location, level, job-related knowledge, skills, and experience
• Reasonable accommodation for individuals with disabilities during the application/interview process and employment
• Opportunity to collaborate using Mural daily
• Opportunity to shape how millions of people collaborate