Role Based in Durham

Fast Facts

• Location: Durham, NC
• Employer: Amazon (Hiring Part-Time in Durham)
• Flexible Role: Fulfillment Center (Part-Time)
• This Durham-based role is an excellent opportunity for professionals skilled in customer service.
• Our Amazon team in Durham, NC is growing.
• Benefit from working in Durham, a key hub for the Logistics And Supply Chain industry.

Salary and Benefits

• Pay Rate: $20-$24/Hour (approx. $22.9k/Year)
• Benefits: Weekly pay options may be available.
• Earn extra cash with a stable local employer.

Core Focus

• Apply your your professional skills skills in a flexible Durham environment.

The Brains Behind the Operation

About Amazon & Our Dominant Culture

Amazon's massive supply chain moves at lightning speed, but even the most advanced systems occasionally encounter hiccups. When barcodes fail, inventory goes missing, or digital metrics mismatch physical reality, we rely on our elite Inventory Control & Quality Assurance (ICQA) teams. If you possess a highly analytical mind and want to elevate your logistics careers beyond standard physical labor, the Problem Solver position is one of the most intellectually stimulating Amazon jobs available.

What Our Associates Say: Real Employee Reviews

Problem Solvers frequently review their roles as the most engaging in the fulfillment center. "Being a Problem Solver means you are the detective of the warehouse. When a picker can't scan an item, they bring it to me. I use my laptop and Amazon's internal software to trace the error and fix it. It’s highly respected by management and is the absolute best stepping stone if you want to move into a salaried corporate role." This role is universally praised for its autonomy and critical impact on the business.

Job Summary

As an Inventory Problem Solver, you will roam the operational floor with a mobile laptop cart, acting as a rapid-response investigator for inventory anomalies. You will intercept items that fail to scan, decipher damaged barcodes, and correct virtual inventory counts in the warehouse management system. You are the ultimate safeguard ensuring that our digital data perfectly matches our physical stock, preventing customer delays.

Comprehensive Responsibilities

• Digital Investigation: Utilize deep-dive software tools to track the history of an item, identifying where it entered the facility, who handled it, and why it is currently blocked in the system.
• Barcode Remediation: Reprint missing or damaged ASIN barcodes, physically re-ticketing merchandise so it can re-enter the automated packing and shipping flow.
• Root Cause Analysis: Don't just fix the immediate error—identify macro trends. If a specific vendor is consistently shipping mislabeled products, you will document and escalate the issue to management.
• Cross-Functional Support: Work directly with Stowers, Pickers, and Packers on the floor, providing them with immediate technical support and coaching on how to avoid future inventory errors.

Industry-Leading Benefits

Intellectual rigor is met with dominant rewards:

• Path to Management: Problem Solvers gain deep systems knowledge, making them prime candidates for promotion to Process Assistant or Area Manager.
• Unmatched Education: Utilize the Career Choice program to have Amazon pay for your IT, Data Analytics, or Supply Chain degree.
• Comprehensive Health: Exceptional medical, dental, vision, and mental health coverage starting day one.

Requirements

• Must be 18+ years old with a High School diploma or GED.
• Exceptional computer literacy; highly comfortable navigating multiple software windows and learning proprietary data systems rapidly.
• Strong analytical and deductive reasoning skills.
• Must have previous experience as a warehouse associate with a flawless quality and attendance record.