Facilitator (Not-Remote)

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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ever wondered how your ability to connect with others could shape their professional journey? Join Spectrum as a Facilitator where you’ll guide engaging learning experiences in classroom, team, and online environments. If you have a talent for sparking growth and managing group dynamics, your expertise will directly support participant development and elevate Spectrum’s commitment to excellence.

Your work will empower learners and contribute to Spectrum’s ongoing success.

How You’ll Make an Impact

  • Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs
  • Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth
  • Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations
  • Execute all Learning Management System requirements before and after training including evaluations
  • Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention
  • Provide constructive feedback to learners to support knowledge transfer and behavioral improvement
  • Pursue ongoing development in facilitation, learner engagement and classroom management
  • Observe training end-users to understand how instruction impacts business outcomes
  • Coach learners on role‑specific skills, processes or systems as needed
  • Support additional training initiatives or duties as assigned

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Associate’s degree or equivalent combination of training and work experience

Experience

  • 1+ year(s) of training delivery experience in formal or informal settings
  • 3+ years of experience in the related functional area or business unit

Skills

  • Ability to read, write, speak and understand English
  • Strong critical thinking and analytical skills
  • Effective prioritization and organizational abilities
  • Clear and direct oral and written communication
  • Ability to interact professionally across all levels of management and staff
  • Capacity to engage with the public in a professional manner
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook
  • Familiarity with various learning approaches
  • Confident presenting and training groups online and in person

#LI-SWD74

HTR313 2026-84769 HTR313 2026

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...