Entry-Level Parts Advisor

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Entry‑Level Parts Advisor

Sands Auto Group is seeking a motivated, career‑driven Entry‑Level Parts Advisor to join our growing team. This is an excellent opportunity for someone who is eager to learn, enjoys working with people, and wants to build a long‑term career in the automotive industry. If you have mechanical curiosity, strong communication skills, and feel comfortable with computers and numbers, we can teach you the rest.

Key Responsibilities

  • Provide excellent customer service by greeting customers, actively listening, and answering product questions
  • Learn to identify and recommend related parts to support customer and technician needs
  • Work closely with experienced parts staff to understand parts cataloging, inventory flow, and ordering processes
  • Assist with inventory management and verify stock levels
  • Cost parts on invoices and repair orders, including discounts, credits, and promotions
  • Maintain positive relationships with vendors and support special‑order communication
  • Notify customers when special‑order parts arrive
  • Coordinate with service and sales departments to ensure timely fulfillment of parts requests
  • Identify opportunities to improve parts department processes
  • Support retail merchandising and display of parts and accessories
  • Record and monitor back orders
  • Utilize return allowances to reduce idle or obsolete inventory
  • Inspect returned parts and assist customers with replacements or refunds
  • Perform cashier duties as needed
  • Maintain organized filing systems for repair orders, special orders, and back orders

What Makes This Role Ideal for Entry‑Level Candidates

  • No prior dealership or parts experience required
  • Hands‑on training from knowledgeable, experienced parts professionals
  • Exposure to multiple departments and dealership operations
  • Clear opportunities for growth into parts specialist, service advisor, or management roles
  • Supportive team environment focused on development and long‑term success

Who We’re Looking For

  • Self‑motivated individuals with a strong work ethic
  • Excellent communicators who enjoy helping customers
  • Team players who work well with others
  • Detail‑oriented individuals comfortable with computers and numbers
  • Candidates eager to learn, grow, and build a career

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...