Data Entry Specialist – Medical Records (Remote)

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Job Description
Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit

Job Summary
Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data.

Essential Functions

Accurately enter and update patient data in internal and client‑facing systems

Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)

Ensure data accuracy and consistency while meeting productivity benchmarks

Maintain strict confidentiality and comply with HIPAA and company privacy policies

Collaborate with team members to support process improvements and service quality

Provide courteous, timely, and professional communication with internal and external stakeholders as needed

Qualifications

Proficiency in Microsoft Office applications

Strong organizational and multitasking skills essential

Demonstrated ability to manage time effectively and meet task deadlines

Willingness to learn programs and processes quickly

Strong documentation, communication, and customer service skills

Self‑motivated, dependable, and able to work independently or as part of a team

Proven ability to maintain productivity, utilization and quality performance standards

Physical Requirements

Ability to sit or stand for extended periods of time

Physical capacity to lift and carry 25 lbs.

Manual dexterity is sufficient for long periods of typing, writing, and handling documents

Visual acuity to read documents and use a computer monitor

Clear speaking and hearing ability for communication

Adequate hand‑eye coordination and sensory abilities for job‑related tasks.

Information Governance Accountabilities

Understand the organization’s information governance program & individual role responsibilities

Participate in required education and compliance training.

HIPAA/Compliance

Maintain the confidentiality of patient and client information

Comply with HIPAA standards and all relevant corporate integrity and security obligations.

Report unethical, fraudulent, or illegal behavior

Maintain current HIPAA certification annually

Sharecare and its subsidiaries are Equal Opportunity Employers and E‑Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn’t discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other non‑merit factor.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...