KS CRM Integration Specialist II / Sr. – Salesforce Developer Position
Position Description:
The Department of Safety and Professional Services (DSPS) seeks to hire a senior Salesforce
developer in support of DSPS’ application modernization projects. This position will work closely
with other fellow developers and be responsible for designing, developing, testing, improving, and
maintaining two Salesforce environments enhanced with workflows designed to improve DSPS’ complex
licensing, permitting, and inspection processes. This role will also work closely with data
integrations and provide Salesforce API consulting to support and secure current and expanded uses
of data sharing.

This position will report to the DSPS IT Director and will be a member of the DOA DET DSPS
Salesforce developer team. This position will collaborate with subject matter experts (SME’s) to
collect and manage requirements, translate business needs to technical functionality, provide
development support to team members, create and maintain documentation, manage feature
implementations, and monitor the Salesforce environments.

• Key Responsibilities
o Analyzes and defines specifications and develops Salesforce functionality that supports current
and future business functions.
o Designs, develops, and maintains Lightning Web Components (LWC) and OmniStudio assets
(OmniScripts, FlexCards, Integration Procedures, and DataRaptors) to deliver guided licensing,
permitting, and inspection experiences.
o Designs, configures, and supports Agentforce agents and related Einstein AI capabilities,
including topics, actions, prompts, and grounding data, with attention to security, data privacy,
and responsible AI practices.
o Configures and supports Salesforce Chatter and Marketing Cloud to enable collaboration and to
deliver targeted, compliant communications to licensees, applicants, and the public.
o Understands system integrations, data management, and security.
o Follows approved life cycle methodologies, creates documentation, and performs application coding
and testing. Resolves technical issues through debugging, research, and investigation.
o Communicates project updates, issues, and risks to team to ensure timelines are being maintained.
o Establishes relationships with stakeholders and project team for technical resources,
architecture review, project direction, and risk management.
o Provides written work estimates for reviews and presentations.
o Actively participates in issue review and resolution meetings with business teams.
o Identifies areas where improvements can be made to increase performance, enhance security, or
reduce complexity.
o Manages and tunes the Web Application Firewall (WAF) protecting DSPS Salesforce-based
applications and portals, including rule creation, tuning to reduce false positives, monitoring,
and incident response.
o Leads Salesforce security remediation efforts, including tracking, prioritizing, and resolving
Security Issue (SI2) findings in partnership with DOA DET security and agency
stakeholders.

o Performs Salesforce security and code remediation, including Apex, Visualforce, and Lightning
code review, and remediates vulnerabilities identified by static code analysis and security scans.
o Partners with the DevSecOps team to embed security scanning, code quality gates, and automated
remediation workflows into CI/CD pipelines and release processes.
o Tracks productivity using Agile and Dev Sec Ops frameworks and is experienced working with
project and issue management solutions.
o Serves as the lead knowledge transfer resource with vendors on project handoffs.
• Top Skills:
o Requires a bachelor's or associate degree in area of specialty or 5-7+ years of experience in the
field or a related area.
o Proficient with Salesforce developer tools including Apex Classes, Apex Triggers and Visualforce
to develop custom business logic.
o Proficient with Lightning Web Components (LWC), including JavaScript, HTML, and CSS, and
integrating LWCs with Apex and Salesforce APIs.
o Experience with OmniStudio (OmniScripts, FlexCards, Integration Procedures, and DataRaptors) for
building guided, data-driven user experiences.
o Working knowledge of Agentforce and Einstein AI, including agent topics, actions, and prompt
configuration.
o Working knowledge of Salesforce Chatter and Marketing Cloud, including journeys, email and SMS
communications, and subscriber data management.
o Experience with Salesforce security configurations, including profiles and permission sets.
o Familiar with Salesforce government permitting, licensing, and inspection workflows and objects.
o Current Salesforce certifications (technical focus).
o Knowledge of Salesforce reports, dashboards, data and system management.
o Strong attention to detail and the ability to multi-task and prioritize tasks.
o Knowledge of software development best practices for life cycle, security, performance,
maintenance, and quality assurance.
o Experience using Agile management tools.
o Working knowledge of security frameworks and implementations.
o Experience managing and tuning Web Application Firewalls (WAF), including rule configuration,
traffic analysis, and false-positive reduction.
o Experience remediating security findings (SI2) in Salesforce environments, including reviewing
and fixing vulnerable Apex, Visualforce, and Lightning code.
o Working knowledge of DevSecOps practices and tools, including CI/CD pipelines, static code
analysis, and security scanning.
o Working knowledge of integrations and REST APIs
o Excellent troubleshooting and creativity skills.
o Excellent interpersonal and communication skills