Channel Inside Sales – Services Team

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Job Description:

  • Drive service sales processes, generate service sales opportunities, and secure profitable sales within designated areas
  • Focus on Installed Base (IB) penetration and selling the entire Service product portfolio
  • Build long-term customer relationships and ensure immediate response to customer needs and issues
  • Assist marketing specialists and sales personnel with quotation, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Work with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations, including CIO, distributors, ISPs, OEMs, and utilities
  • Support closing orders and achieve quarterly quotas
  • Generate aftermarket parts and field services proposals for customers
  • Support training of channel partners on Self Help quote tools
  • Establish and maintain customer relationships; evaluate customer operations to identify objectives, requirements, and preferences
  • Process product and service quotation orders and follow up throughout the customer's purchasing cycle

Requirements:

  • 5+ years of experience
  • Bachelor's Degree preferred, or an equivalent combination of education, industry experience, and demonstrated achievements
  • Experience in proposal generation, customer support, or related commercial/sales support functions preferred
  • Working knowledge of power transmission and distribution products, systems, and electrical industry applications preferred
  • Experience supporting business-to-business (B2B) customers and building effective customer relationships
  • Proficiency in utilizing computer systems, databases, and business applications such as Salesforce, PowerBI, and Microsoft Office
  • Demonstrated ability to handle complex assignments and potential for advancement within a power products, systems, or technical sales organization

Benefits:

  • Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Paid Parental Leave
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • Vacation under a permissive time away policy for salaried exempt positions
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