Business & Systems Analyst (BSA)

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The Business amp Systems Analyst BSA will bridge business operations Finance Tax application owners and integration delivery teams The role will understand business processes and required changes assess impacts on each application and interface document AS-IS and TO-BE processes define detailed business and system requirements prepare source-to-target data mappings and support solution design development testing deployment and hypercare strong Key Responsibilities strong strong Business Process Discovery strong Plan and conduct workshops with business operations billing teams Finance Tax Customer Master application owners IT teams and other stakeholders Understand the complete invoice lifecycle including transaction initiation charges and pricing tax determination approvals invoice generation credit debit notes cancellations posting customer delivery collections and archiving Identify business scenarios variations volumes dependencies pain points manual activities controls exceptions and reporting needs for each business unit and system Document AS-IS processes using process flows narratives roles systems hand-offs interfaces data inputs outputs controls and current workarounds Validate the documented process through walkthroughs and obtain business-owner approval strong Requirements Analysis strong Elicit analyse challenge prioritise and document business functional system and non-functional requirements Convert business needs and external requirements into clear process changes business rules use cases user stories acceptance criteria and measurable outcomes Identify assumptions dependencies constraints open decisions and conflicting requirements facilitate resolution with the relevant owners Maintain requirements traceability from the original business or external need through solution design source fields interface mappings test cases and sign-off Assess change requests for business value urgency solution impact effort testing scope and delivery risk strong Future-State amp Impact Assessment strong Design TO-BE processes covering system triggers validations submissions or exchanges responses statuses customer delivery exceptions corrections and operational ownership Perform detailed impact assessments across business processes user roles source applications Oracle Fusion master data interfaces reports controls security support and customer communications Define future invoice-status lifecycles and handling for successful warning rejected pending timed-out duplicate cancelled and corrected transactions Document exception resubmission correction service-outage contingency backlog-recovery and reconciliation procedures Prepare fit-gap assessments options and recommendations and maintain approved decisions and process system change logs strong Systems amp Integration Analysis strong Understand the end-to-end application and integration landscape including source and target systems middleware external platforms message flows interfaces and operational dependencies Define when an integration should trigger what data must be sent or received how records are correlated and how status updates return to operational users and source systems Document interface details including payload structure mandatory and conditional fields source ownership transformations defaults code conversions validations acknowledgements retries duplicate prevention sequencing and error handling Define logging monitoring alerting reconciliation audit-trail security performance availability and support requirements at an appropriate level of detail Work closely with solution architects integration leads and developers to clarify requirements review designs and validate that the proposed solution addresses the approved business need strong Data Analysis amp Mapping strong Analyse applicable business rules data dictionaries implementation specifications code lists and validation requirements with support from subject-matter experts where required Prepare field-level source-to-target mappings for each assigned billing system covering invoice header and lines parties addresses tax totals allowances charges payments references notes and other required information For every target field document business meaning source application table field data owner format and length mandatory or conditional logic derivation default transformation code conversion validation sample value and exception treatment Distinguish data supplied by billing systems Oracle Fusion master-data sources middleware configuration and calculations resolve ambiguous conflicting or duplicated sources Profile source data where needed and identify missing unreliable or incorrectly formatted information define remediation through data cleansing master-data enrichment source-system change configuration integration logic or controlled defaulting Maintain mapping version control and traceability from requirement to source field interface payload development item and test case strong Testing amp Quality Assurance strong Develop end-to-end positive negative boundary conditional exception and integration test scenarios with clear expected results Prepare or coordinate representative test data and verify field mappings transformations calculations rounding code lists validations payloads and system responses Support system integration testing regression testing user acceptance testing and business simulation triage defects with reproducible evidence and confirm fixes strong Preferred Experience strong Experience in billing invoice-to-cash finance transformation customer master ERP or regulatory change programmes Experience with Oracle Fusion Financials or a comparable ERP and Oracle Integration Cloud or comparable middleware integration technologies Experience in e-invoicing tax technology regulatory reporting or continuous transaction controls particularly in Qatar the UAE or Saudi Arabia is highly advantageous but not mandatory Experience in logistics shipping maritime transportation ports or diversified service businesses with complex billing scenarios Arabic capability Gulf-region project experience data-governance knowledge or production-support experience is advantageous Experience in billing, invoice-to-cash, finance transformation, customer master, ERP or regulatory change programmes.Experience with Oracle Fusion Financials or a comparable ERP, and Oracle Integration Cloud or comparable middleware/integration technologies.Experience in e-invoicing, tax technology, regulatory reporting or continuous transaction controls particularly in Qatar, the UAE or Saudi Arabia is highly advantageous but not mandatory.Experience in logistics, shipping, maritime, transportation, ports or diversified service businesses with complex billing scenarios.Arabic capability, Gulf-region project experience, data-governance knowledge or production-support experience is advantageous.

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